Horizon Services - Air Conditioning, Plumbing & Heating

Horizon did a wonderful job installing a new furnace and AC unit in our basement. They had a hard time threading new copper pipe from the outside compressor to the unit but they stayed with it and got it done. I wish I could remember the installer's name but I have since deleted the text messages. A minor issue (not with the installation team) was with the resulting holes in the drywall and weather Horizon will pay or contribute to fixing the holes. It was an acceptable value but we needed a competitive bid from another company to get Horizon to the right price. Overall, very satisfied. P.S. I just was able to recover the names of the installation team (Axell, Warren and Brandon), they were very good! Services: Heating system installation, Install AC

Great experience all around. I had a full replacement of my heat pump and blower. They were quick with scheduling and explained the entire process before they started. Technicians were very professional and knowledgeable. They did an excellent job. Services: Heating system installation, HVAC duct & vent installation, Install AC

Had to get a a/c unit installed. Only one guy showed up who was an absolute saint. If I could rate him five stars I would. He wasn’t able to finish the job alone and horizon was supposed to send someone else out to finish it. This was on July 2nd it took 3 phone calls to actually get someone scheduled and they no call no showed so wasted a day of work for me. I’ve had better experiences with Comcast customer service which is setting the bar extremely low. I think I’d rather have my house at 100 degrees instead of dealing with this awful company Service: HVAC system repair