Aurora Pro Services | HVAC, Plumbing, Electrical, & Roofing

I've used Aurora since purchasing my home in 2020. Hands down some of the Best folks work for this company. I just love and appreciate them so very much. They have taken great care of me and today was no different, Franklin was such a joy to chat with while he did my electrical inspection. I appreciate the quality of customer service and honesty that they bring, because now days it's a lost art sadly enough. But that is not the case when you call on Aurora for your service needs.

Do NOT use this company!! Always get 2nd or 3rd estimates and you will quickly realize Aurora is taking you to the cleaners!! The honest grandmother marketing is a huge joke but they are the only ones chuckling. I feel confident that if Oscar responds to this post or the one I made with BBB, he’ll weave a whole different scenario. That’s okay tho…I wouldn’t expect any less from this gross excuse for a business. I know I was lied to and ripped off and they know it too. Is that why they can’t bring themselves to call as promised? Also, my friend has tried to cancel service with Aurora after what they did, and tried to do to me; however, they refuse to return those calls as well. I’m not bitter, I found an exceptional company that is honest and took care of my ac unit for less than a quarter of the $18,000.00+ Aurora wanted to charge. I really thought that after bringing some serious discrepancies to the owners attention, I would be fully or mostly reimbursed…? How about it??

We had great service from this company. They scheduled appointments and then sent texts and emails with a picture and name of who was coming and the time frame. When they did the work they worked hard and cleaned up everything. They did a great job.