Quality Comfort Heating & A/C, Inc

25> years of working with them with 6 rental properties and they somehow cannot honor an appointment a month out to check my AC unit. So disappointed. I will not use them in the future. The guys in the field are fine. The office and the customer service are horrible.

Our old unit died and we called the largest A/C company in the area. The quote they gave us was just ridiculous. A co-worker recommended Quality Comfort so I called them. They gave us a quote which was extremely reasonable, and we got a better a/c unit. The guys came out at 8:30 am and were completely finished by 2:30 pm that same day. Plus they replaced our furnace as well. I cannot recommend this company enough. They are great and they are honest. That is rare these days.

My wife called them because we thought our water heater was leaking because the water was dripping right under it. After a couple days they came out to look at it "free of charge" that is what they told my wife on the phone at two different occasions before we scheduled. So after coming out they decided that it was a plumbing issue, so not something that they do and that we had to get a plumber. But the tech decided to call his boss for advice and was told to perform the repair or a temporary fix for a service fee. Next day the water was leaking even more to a point that we needed a emergency plumber. Me and my wife called them back before we called the plumber to see if they will come and fix this issue since it got worse after their "repair". They told us that they can't do anything and that we need a plumber. I said ok no problem we would like our money back then. At this point they got extremely rude and short with us. At one point they hung up on me, but I called right back. After