South End Plumbing of Charlotte

My downstairs toilet tank has been making that running water sound for weeks after flushing & trying to tap it "strategically" thereafter to make it stop (which it didn't). I then noticed my floor wet when no one even used the bathroom. It started leaking from under the tank now. Getting paranoid that I most definitely had an expensive plumbing repair to deal with, I broke down & started researching local plumbers near me. I came across South End Plumbing & "truly" based on the many positive reviews, I scheduled an appointment. Mr. DANIEL (who was Outstandingly Professional & HONEST) arrived within 2 hours of the estimated time frame given. He assessed the situation, tightened two places & voila, within like 10 minutes he resolved my weeks long (wasting water) issues. (Believe me, my water bill reflected it $$$) & he said it was good to go. I asked him how much the bill would be & he didn't even charge me for the adjustment. Praise God! I could not even believe it...... Mr. DA

We just had our 2nd experience with South End Plumbing and as with the first experience, it was very pleasant. Daniel was extremely knowledgeable, pleasant, and professional. We contacted them for a problem and within 1 hour, they had arrived at our house where they quickly resolved the problem. This kind of experience is why we have and will continue to use South End Plumbing exclusively for any problem that arises. We recommend this company HIGHLY! Thank you South End Plumbing for the quick response and the quick fix. Also, thank you for the wonderfully nice and friendly people who worked with us today!!! From the person who answered the phone to the person who arrived at our home (Daniel), this was a great experience! GREAT EXPERIENCE!!

UPDATE: Today is April 2nd and the job is still incomplete but much further along and hopefully very close to completion. As I type this there is a gentlemen patching the holes in the sheetrock in the garage. South End did show up the next morning three hours late and completely reworked the whole project. Jacob worked all day and most of the following day to make sure that everything was done correctly. I am very much pleased with Jacob's work and wish he had been sent out the first time. The City Inspector came back out and failed the project again. I haven't heard from Southend Plumbing since... Original Post: I hired Southend Plumbing on Jan 6th 2021, today is March 8th 2021 and my job is still incomplete. 1/6: Scheduled to start work between 8am and 2pm. No one showed up or called us. we called them at 1:30 to find out the permit never came in and they would come out the following morning. 1/7: They showed up on time and started digging in my front yard without the lines being m