All About Heat & Air

I had three quotes for a new HVAC system and these guys came in with the best price and equipment. I have two systems, one for the upstairs and downstairs, and they recommended an air purification aftermarket device and new filter tray for the downstairs that helped improve that system without replacing it. So I only had to replace the upstairs, which was a huge relief and big savings. This crew is also owned and operated locally, so they have a reputation to uphold. So I was very pleased with the speed, pricing and work ethic. Well done gents!

Not super happy with the tech who came out to service our air conditioner. He gave us a catastrophic description of our system—telling us that it was the most poorly installed system he’s seen in the region, that he wouldn’t touch it for repair, and that he recommended that it be completely replaced. It sounds like All About has a policy that won’t allow techs to work on systems that weren’t originally installed without pulling proper permits, and he told us that was the case with ours. I don’t doubt him on that. The previous home owner definitely took some shortcuts that were not up to code in various parts of the house, so I wouldn’t be surprised if that were the case here. I also agree with him that the system was not well designed or installed. However, it seems unreasonable to not work on an existing system because of a lack of permits 12 years ago from a previous owner. We've already worked with three other companies who had no problem repairing the system. He offered to write up

New gas furnace was installed. The price was competitive, sales staff and office personnel are very friendly and professional. The install team was excellent, courteous, and efficient. They did a great job and left the work area spotless!