MKB Plumbing LLC

Called and left a message on Monday asking to set up an appointment to have 4 new faucets installed and to take a look at a disconnected water supply in the garage. No one has returned my call. Happy to update this review if I receive a response for service!

I was extremely pleased to do business with this company. This small business, based in Mint Hill, was very professional in accepting my call, listening to my needs and setting the appointment. They made it super easy by supplying quality commercial grade ADA (a little taller)toilet and all parts, installing and caulking it, and hauling the old one away for a set price. This was a winner for me! Their plumber, Harry, called to let me know he was on the way, arrived on time, neatly installed 2 new toilets, removed and hauled away the old ones in less than 2 hours. I highly recommend MKB Plumbing.

Estimated price was final price. Mike is very personable and friendly. The actual work was done quickly and accurately. The bad: failed to get permit at beginning of work, caused a 3 day job to turn into a 3 month job. This oversight was dumped in our laps to sort out,, with no help from plumbers. Terrible planning. Office has almost no idea of what field personnel are doing. Almost total lack of communication. The concrete patch work, in dug up foundation pad, looked like it was done by a five year old. The final retile we needed to do was subpar, In large part, because of this shoddy concrete patch. Total interaction with these people was frustrating and maddening. Such unprofessional behavior from what could be a great company. Wife is pleased with work, I am not happy, at all, with what we had to put up with, go through and settle with. On top of this delay, they are expecting instant payment. I sent a check out at their first invoice and have received almost daily demands for the