Shumate Air Conditioning & Heating

I switched my 20yr Trane system to a Rheem system per the advice of the owner, Marty Jones, in 2016. Six years later, the Rheem model nos. RP1430AJINA stopped working due to the thermal expansion valve (TXV) wire becoming detached in the heat pump unit. Marty stated the Rheem system is still under warranty for parts, and I could call the Rheem manufacture for assistance. In summary, I was able to get the TXV wire repaired and settle a mutual agreement with Shumate HVAC company's owner, Mr. Marty Jones.

I would have given 4 stars, except that the service was scheduled for 10 am, and no one called, until after I called the office @ 10:45, to tell me that the tech had been delayed. The service tech arrived 4 hours later. He was competent and fixed my problem. The price for service would have been a bit above average without the $25.00 first time discount, but all in all worth it as long as they back up their work. If so, I'd be inclined to use Shumate again.

Intrepid Comfort Solutions FKA Shumate has taken great care of my business and personal properties for many years. Their professionalism and outstanding service are terrific. I highly recommend them. Services: HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, HVAC duct & vent repair, Heating system installation, Install thermostat, HVAC duct & vent installation, Repair HVAC, Install AC, Heating system maintenance