A-1 United Heating, Air & Electrical

I am extremely disappointed with the service and the Lennox system that was installed by A1 United Heating, Air & Electrical. At the end of June 2018, I purchased a complete HVAC system from A-1. I had an older unit and didn't want to take the chance it would go out in the middle of summer. Not even 2 years later, the A/C did not work and the freon had leaked out. I contacted A1 over the weekend and when I received a call back was told by the tech that he could come out but I was responsible for the cost of the freon as that was not covered by the repair. I waited until the next business day to call the office. They came out and replaced the A Coil. My unit isn't even 5 years old and once again, the A/C was not cooling. I called on a Sunday and received a return call Monday morning at 7:36 am. I was told they could have someone come out in about 30 minutes. I was told I would be responsible for a diagnostic charge as well as any labor fees. I find it odd that every few years the f

During one of Omaha’s heat waves (temps as high as 102), my AC decided to stop working. I did everything I could to troubleshoot and restart it, but after having no success - I decided to turn it over to the professionals. By the time I did so, it was already late in the afternoon and most places I called were either closed or closing up shop. When I called A-1 United Heating, Air & Electrical, I explained my issues, and the steps I took. Instead of being dismissive, the gentleman on the phone was incredibly professional and reassured the steps I took were in fact correct, but he also confirmed my fear that there may be something more and it had to do with the unit itself. The guy did inform me that they could send someone out, but because it was near their closing time, it would be considered an after hours call. Being that the inside of my home was only getting warmer - I was willing to pay the cost. Within minutes, Eric had arrived. Eric was extremely professional, kind, knowledge

Grant & Brayden installed a new furnace and AC unit in our home. They did a great job! They showed up on time and completed the work when they said. Awesome job! Would use them again and recommend them to others. Services: Heating equipment repair & installation, Install AC