Basic REFGN Heat & AC

My AC went out during several days of 90+ degree heat. Called Jeff and the team at Basic Refrigeration. They responded promptly. Replaced a fuse to the fan motor. Could have easily told me I needed a new fan motor but he didn't, so the fix was a $15 part instead of several hundred for a new fan motor. Great, fast service, extremely professional and clearly an honest businessman and reasonably priced. I highly recommend Basic for all your heating and AC needs. Thanks Jeff!!

Called for ice Machine and HVAC service. I was supposed to get a consultation. someone else fixed the ice machine because i needed it fixed asap before Basic had an appointment to come. But, my HVAC still needed servicing. My manger was setting up a catered event. The rep spoke to my manager over the phone and the rep would not listen to the issue, just wanted to know how he was going to get paid. I get it. All service people want to get paid...that's how it works. All he had to do was call me, the owner, back and he would see that I would have paid in any of his preferred methods. Instead, he just took off. I suspect there is another reason why he thought he would not get paid.....I hope I am wrong...either way, Not professional.

I broke my thermostat by accident and thus the heat stopped working on that floor. I called Jeff and he showed up on time and installed a new (and better) thermostat. I highly recommend them! Service: Install thermostat