Runnemede Plumbing, Heating, Cooling, and Electric

I found this company's information on our heating system and I am glad it was there. A tech was at my home within 2 days of my call (not an emergency) and was beyond helpful, professional, and genuinely nice. He answered all my questions and gave great advice. The owner, Chris, completed a follow-up call to check in, which is rare these days - they seem to truly care about the customers. He too was super easy to talk to and I am actually looking forward to my cooling service in the spring. Highly recommend.

Purchased a complete system in 2015. New water heater. Heater. Ac. First use of humidifier basement flooded. Came out to fix. Next use. Basement flooded again. Then we go issue free for a few years. Paying the ridiculous monthly fee for 30 min of their time twice a year. If you can even get on the schedule. Water heater blower fan went bad just out of warranty wanted over $800 to fix (loyal customer price). Got fixed by another local chain for less than 1/3 of price. Next summer compressor failed on ac unit. 6 week wait to get installed. And $1500. Again got done by local chain for half the price the same day! BEWARE STAY AWAY. Very overpriced and overpromising sales pitch with no results delivered. Service: HVAC duct & vent installation

Had a bad experience. To be fair they tried to make it right. I got one price on the phone doubled at the door. So I understand that they have a certain billing structure but to be laughed at when I said I wasn't told was the moment I knew I would not give them any more of my money. They installed a munchkin boiler and it is super junk. I have to replace the spark plugs 2 times per year. That isn't their fault but it adds to my frustration. So I bought the part and installed it and I saved over 1000 dollars on the quoted price 1600. The part was 400