Appliance Parts Warehouse USA, Inc.

HONOR YOUR RETURN POLICY. 5 day returns on unused parts. I didn’t use the part, I hooked the valve up to my washer but never put any electricity or water through it. DID NOT USE IT. Noticed after that I needed more then this part so tried to return it. I was told the return policy is unused or “uninstalled). That’s not written on my receipt. On top of that when I exchanged some angry words with the employee over it and left HE FOLLOWED ME OUT TO MY CAR. He had something in his had (a pen, maybe a screwdriver) and was still cursing at me. I met him halfway to my car as I feared he was going to damage my car with whatever he was holding. He continued to approach me but I wouldn’t let him get closer to my car. He continued menacing me and threatening to hit me saying “I should shouldn’t I?” and calling me “handicapped guy” because I have a handicapped sticker from when I was hurt in the Marines. I called the police who never showed up. Be warned about the bald wanna be muscle head with gl

Extremely helpful and knowledgeable woman helped me. I didn’t have the information I needed but she figured it out. Told me to call when I got home to confirm I had the right part. Very friendly.

Great customer service! I can’t believe I walked in and they had my washer part in stock and my husband fixed it the same day...now to do laundry! Thanks!