Blue Ash Furnace & Air Conditioning

Great company! They give good quality and fast service!

I had a positive experience with my service call and my technician. However this is the third survey I've received in the last several hours, which is kind of annoying. I responded to the first survey in a timely fashion. Service: Install thermostat

What can I say except that this company is amazing! Best customer service experience ever! Called on a Friday and got same day service! We had a clogged drain line and water had backed up inside our furnace when running our AC. Kevin arrived at 6:15pm and stayed till the job was done at 9pm. We did not have to schedule another appointment for the actual repair. He had everything he needed already on his truck! He installed a condensate pump and eliminated our gravity drain all together. Not only did this solve our problem completely, but gave the unit a much "cleaner' look and got rid of the PVC pipe that was running all over the floor to the drain. He also installed 2 safety switches which were missing and fixed some other problems from our initial install that was done just 5 years ago by a different company. After the repair was completed Kevin then did some testing to make sure our furnace wasn't permanently damaged from the water back up to make sure we would have heat whe