George's Heating & Improvement

I’ve only had two encounters in a round about way with this company. We have an older furnace, and it intermittently stops igniting from time to time. Last fall the service tech was super friendly, he came in and inspected, but at the time of his inspection. The furnace was miraculously working just fine. He did a cleaning and checked the usual parts etc, charged us our service charge fee and was on his way. I’d rate that experience a 4 out of 5 stars. The second experience, 6 months later, was for the same issue. The furnace was intermittently igniting, and the house was cold so we called George’s and made an appointment for one of their techs to come by. They were very accommodating as far as timeframe goes, they even showed up early when asked to due to my girlfriend getting off work early. Upon inspection the fella determined that the circuit board was at fault and would need replaced. No problem. Easy fix for the most part after some diagnostic research. I don’t have an issue with

Delayed review. Our furnace stopped working last winter n the company Dominion sent out under their repair program wanted a huge price to replace with a small furnace. We called George's for a 2nd opinion. Not only did they quote a reasonable price they also knew our old furnace had a manufacturer replacement program for certain condition. The other company never mentioned that. We did end up going with the new one. George's is very friendly. They return calls. And helped when really needed

My furnace was not working in the beginning of the pandemic. George's was recommended to me by a co-worker. How we and her dad both came out and replaced a little part told me it would fix the issue. One month later The parts stopped working and their phones were no longer working I could not get through to them they charged me $600 for this part. I got recommended a different company to come out and take a look at my furnace and the gentleman told me my furnace was done and I showed him the part that was replaced a month ago and he told me the part was a 79 cent part The people who were placed it knew my furnace was done and they took me. He said they definitely took advantage of me. I kept trying to call and the number that I had was disconnected no longer in service. I did have the other company and replace my furnace as well as my air conditioning at a great value I would never recommend these two to anyone they're wonderful people they have great personalities but they are thieves