Wiese Plumbing-Heating & Drain

We use HomeServ and they scheduled Wiese Plumbing to replace my water heater. They scheduled a time to come out but never showed up, never answered phone calls, and after a week of no answers we went with someone else. Not worth ever going back them.

Called through my home warranty company. Came to appointment at the last minute of the window time period. Had a drain from the tub leaking. Said they needed ok from warranty company to do repair. This was a Tuesday, I had to call warranty company to call them back since I never got a response by that Friday. Played phone tag with them all day Friday until just b4 closing finally getting thru. Receptionist claimed to be waiting on the go ahead from the warranty company. Didn't get an ok call back til the following Monday. The appointment was scheduled for Thursday morning. Meanwhile Didn't have use of my bathroom facilities for almost 2 weeks and had to reside elsewhere. Gold stars to the technician. He was efficient and called b4 he came and fixed the problem. Was very knowledgeable and explained all that he did Services: Toilet repair, Plumbing leak detection

Yet another “I wish I could give zero stars” review… Had them out last week due to a main drain clog. It happens somewhat often because of roots. They came out, said they cleared a clog at 47 feet and 80 feet then heard water rushing and knew it was cleared. Didn’t go the full 100 feet as requested. They said the pipes were “rough” and that at some point they would need replaced but that they were okay for now. Also mentioned they’re the only company in the area to do digs and it’s $6500 to start. Very odd to randomly mention because none of the other plumbers had before. They left, I was happy to be able to resume as normal. Ran a small load of laundry and the. 6-ish hours later my daughter took a quick shower… went downstairs and it was flooded. Before they came out it was no issue to run a load of laundry and a quick shower. We just couldn’t run dishwasher and multiple people shower and do laundry or it would back up. Tried calling the next morning only to get the run around and jac