Viccarone Heating & Air Conditioning

These guys are the best, especially Tim. We had a coil problem with our two year young Lennox unit. There was a tiny, very hard to detect leak. Tim came out many times to try and find the leak. The two times that we completely lost our air conditioning he was at our house and had us running again within the hour, and I am not exaggerating. After trying very hard to find the leak they took our situation to their Lennox rep and they replaced our entire system. These guys are true professionals - timely, dedicated, friendly, professional, and trustworthy. We are truly grateful for how awesome they took care of us.

Have been using Viccarone since we built the house; they installed the HVAC as well during the build process. Nothing but top notch service! Every technician that has ever come out has been pleasant, extremely polite, and informative. They are efficient, responsive, and having the yearly service contract is a great plan as well.

Terrible business, my homebuilder Pulte contracted Viccarone for our HVAC and from day 1 it had issues. Lennox is known for bad coils and ours was no different as we had a leak for 2 years and all Viccarone did initially was add refrigerant. Tim the service manager does everything he can to deny and deflect responsibility. Not only the leak but the system is undersized for our home which of course they blame on the homebuilder. Viccarone is still responsible here as they are the “professionals” and should have advised the builder on this issue before contracting on nearly 200 homes in our development. I will be upgrading my 2 year old system soon and can guarantee I won’t use Viccarone for this or any other HVAC related sourcing in the future.