Viccarone Heating & Air Conditioning

Viccarone came out to service our furnace during the winter because it was acting up. Turns out the pack of filters we bought was more restrictive of air flow than the previous (but same ones we had been buying for years) pack, and the system was overheating and shutting itself off after a minute or two so it wouldn't break. Technician recommended we switch to the one month filters, and performed routine maintenance. Had them back out the following spring (last week) to service our A/C, since we bought the service plan. Different technician, but both were great, knowledgeable, and friendly, and the office staff was knowledgeable, very helpful, and easy to work with, both when contacted about the original problem and when scheduling the spring check.

These guys are the best, especially Tim. We had a coil problem with our two year young Lennox unit. There was a tiny, very hard to detect leak. Tim came out many times to try and find the leak. The two times that we completely lost our air conditioning he was at our house and had us running again within the hour, and I am not exaggerating. After trying very hard to find the leak they took our situation to their Lennox rep and they replaced our entire system. These guys are true professionals - timely, dedicated, friendly, professional, and trustworthy. We are truly grateful for how awesome they took care of us.

Thank you, Thank you, Thank you for your help with our faulty furnace. We appreciate that Viccarone Heating & Air Conditioning, Inc. was able to get our furnace repaired and heating our home quickly & efficiently.