About
EMS Plumbing & Heating is a small appliance repair service based in Youngstown, Ohio that assists homeowners with plumbing and heating needs. From repairs and upgrades to completely new installations, they have the experience and skills to respond quickly and protect the customer's investments. By using high quality materials and working closely with the customer to identify their needs, they provide exceptional value and customer service.
Ratings for EMS Plumbing & Heating
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Reviews for EMS Plumbing & Heating
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Absolutely horrible communication and time lines. I would get one story from the technician and another story from reception. Whenever I would call I was never able to set an appointment that day I had to wait 24-48 hours for a call back just to set something up. They were at my house for 6 hours and could not fix my shower and proceeded to tell me it’d be over 10 days before they could come back. My general contractor came out and had it fixed with in the day. I am staying far away from this company there is no excuse for this type of service.
Came out to fix our furnace. They arrived in only a couple of hours. Quick friendly service. Reasonably priced.
Our furnace stopped working the other day and our warranty company had EMS come and took a look. EMS sent Denny and he was great. He quickly swapped out a bad part and put a second on order. Two days later we had another issue with the furnace and EMS again sent Denny who had the issue working two hours later. He was a really nice guy, explained what the problems were and what he did to fix them. He also showed me how to better control my zone system which will result in saving money heating my house. It's unfortunate that some have had bad experiences with this company. If you're having a furnace issue, I would ask for Denny. No question about it. I'm glad our warranty company works with EMS.
