Benjamin Franklin Plumbing of Lancaster

Great personality and people skills, explains things through and listened well. The job was done in a timely fashion. He understood all my concerns and did what needed to be done for me to feel comfortable with the job Service: Water heater installation

Jon P was amazing, it was refreshing to have someone come out, not pressure us, and be willing to answer all questions even after we had follow up questions! On top of that he was the tech that performed the install! it was wonderful to work with Jon thank you!

Ed their manager pretends he cares but doesn’t. Replaced our sewer line and and after numerous calls to fix the grading that was done. They never fixed it and it finally flooded our basement. They say they stand by their work but they just keep passing the buck. The company does not live up to their word or guarantees. They eventually came and fixed the problem but then won’t fully refund or fix the damages caused by their work. They claim to be a local run business but they operate like a national business. I would second guess using them and I would not Service: Outdoor plumbing system repair