Top Notch Heating & Cooling

Four words come to mind from my experience working with Billy Rielly, the owner of Top Notch Hearting and Air: Offensive, Hot-Headed, Foul-Mouthed and Unprofessional. I was shocked when I received a verbal tongue lashing over a disagreement by such a classless individual. Our disagreement was sparked by an employee of Top Notch entering the job-site without permission. Mistakes were made in the past by this employee and I personally wanted to be on-site to avoid another costly mistake being made. This disagreement has now progressed into Billy’s lack of accountability. The Furnace and Condensation Pump recently installed by Billy is not pumping and leaking water on to my basement floor. I understand issues sometimes arise when firing up a new furnace for the first time however I’ve been reaching out to Billy for over a month with no response to remedy his mistake. Billy’s lack of concern for this issue is very discouraging and should be a red flag to any homeowner or investor purchas

Great Crew and Service. Mr. Reilly came to give me a quote a few weeks ago on a new boiler. He was one of 5 estimates I received. He was straight forward and gave me a great price and service. I wanted a new boiler because my old one was over 40 years old, inefficient and rusting away. Once I decided to use them, I gave Mr. Reilly a call on a Wednesday to tell him I would like to go with his quoted offer. His crew was here Friday morning the same week. His son Patrick showed up bright and early and got to work. He was a laid back guy, but professional. The guys started to show up shortly after Patrick arrived and before too long, there was lots of noise from the crew tearing out that old boiler. The new one looks great and is now safer and more efficient than my old one. They cleaned up the area and left it cleaner than they found it. We gave it a test run for a while during their time here and all fired up well and it indeed works. I'm glad I did this in the spring vs waiting till win

Bill helped us to assess our boiler and heating system in our new (old) house. He was extremely knowledgeable, experienced and was willing to explain everything to me and address all of our questions, which I really appreciated! Bill was generous with his time and expertise - even though we decided to hold off on the project he didn't charge us anything for the consultation. We would absolutely contact Top Notch again for any future projects or repairs.