Austin Air LLC

Great service - great company! Caleb was a super helpful and an incredibly knowledgeable technician. He took care of the system explaining everything he was doing to make sure we understood. Even decided to get the maintenance plan with this company because of how good the service was. 10/10 recommend!

Our original AC units were having issues in the middle of August. I called Austin Air and Kevin showed up 2hrs later! Did an assessment and replaced the units the following week. Local company, trustworthy, easy process. I recommend them.

Our heat pump's outside unit went out yesterday. 92 degrees and the same was forecast for today. But . . . Caleb from Austin Air came out less than one hour after I called for the first time ever, diagnosed the faulty capacitor which prevented the Payne (Carrier) unit's condenser fan from starting, replaced it, and I had A/C again in less than 60 minutes. Fantastic service from a thoughtful technician who honestly wanted to fix my issue - not sell me things I didn't need, talk about getting a new system, and more of what so many of the "big HVAC companies" do these days. Also, the pricing was very reasonable, especially given the demand for HVAC repairs when the temperatures hit 90+ for weeks on end. I highly recommend Austin Air - and thank you Caleb. Great work!