M&A HVAC Services LLC

Professional, responsive and fair price. THANK YOU Allen for the excellent service and coming out after dark to fix my unit so I would not have to spend one more night in a cold house! I highly recommend them. Service: Heating system maintenance

They have been the most unprofessional company I have ever worked with. They were dispatched through our home warranty company and did not show or call on the day they were supposed to arrive. After a couple of weeks of Involving management with our warranty company they finally came. Two weeks later I got a call about not paying my bill with whom I had already spoken with Alan about because the warranty company was paying for it. They also sent info to M&A they would be paying. Then this weekend I had a threatening voicemail from Alan regarding my “bill” that I have not paid. Three times we’ve had the same conversation now. They are very unprofessional and do not communicate within their office. Every time we spoke, they never apologized and placed blame on our warranty company. I would never recommend them to anyone.

Back in 2015 this company came out to my house and recommended we replace and old air handler (30+ years old). Okay fair. However, if they wanted to they still could have got it in working order. When they left, the handler would cut off and actually not heat or cool the house. I was going through home owners insurance, so of course they wanted a 4k job and recommended a brand new unit. When I told them we we're having issues, someone came out same day to "look" at the unit. Y'all he did the equivalent of a man looking under the hood when his car broke down and he good and well knows he ain't gonna find the problem or know how to fix it if he does. I found a company out of Murfreesboro for a second opinion and they said that while my unit was old and inefficient it still works. They changed a part out and noticed two wires that we're loose. If those wires would have touched it could have started a fire! I was frustrated then and still am. I'm only writing this review now because I was