Faught Service Company

These guys are amazing! Focused, professional, and detail-oriented, their work is clearly high-quality. We had to replace our entire HVAC system and with an investment like that you want to make sure you are in capable hands. The guys at Faught explained everything clearly and carefully, gave us options and recommendations, and helped us to get the most rebates possible from manufacturers and the city rebate programs. The workers who came into our house over the course of the replacement were courteous and professional at all times and were super-careful about protecting our floors and other belongings. I would absolutely work with them again.

I do not normally give reviews, but since I received such exceptionary service, a review is necessary. After 25 years my AC stopped working. I checked around with neighbors/friends and Faught Service was recommended. I called and they immediately checked the system for me and identified the problem. I briefly considered repairing it, but decided to completely replace the HVAC due to the aged condition. I couldn't be more pleased with the professional service, the equipment, etc. The workers worked hard and made sure that the work was completed at a high level of competence. It seemed that extra effort and time given to make the whole process relatively painless. Ah....Austin heat and nice cold AC. Life is good! Thank you!!!

I have been using Faught for years to service my existing A/C and had been very pleased with their service. This spring it was time to replace the 24 year old unit. I ended up using Faught again for installing a new unit and could not be more pleased with the experience. I had never before purchased a new central A/C so I did a lot of research and had lots of questions. My sales rep Brandon Faught spent over an hour patiently listening to, and answering all my questions. Once I made the purchase decision, Brandon told me in detail what would happen next and when. Everything happened exactly as he said it would. I have a great new A/C system which is far quieter than the old one and I got it at a good price. Services: Install AC, Heating system installation, HVAC system maintenance, Install thermostat