At-Ease Plumbing Plano

I called Randy in the morning and he was there by 5:00 p.m. that same day. My washing machine was not draining well and was backing up at the drain. He had the issue fixed within an hour! His prices are comparable to the other quotes and I would recommend him to all my friends. Service: Drain cleaning

I used Randy a few times in the past and was pleased, but in my opinion, his last 2 visit he showed up late, generally went poorly and were significantly overpriced for the amount of time he actually spent on-site. I communicated my dissatisfaction to Steve, but just receive an "Oh-Well" attitude and I will not be using At-Ease again. On his last visit I suspected there was a leak from underneath a faucet, but Randy said it was fine and the water from the countertop was just running under the gasket. Well a few weeks later the leak was worse and the new plumbing company I used showed up on time, verified it was the faucet, fixed it in a flash, and it was about 1/2 of what I paid Randy for on another job. Your results may vary, but mine sure went in the right direction after I switched companies. Service: Plumbing leak detection

Had my shower valve replaced. The cover plate was loose with screws half way out and the valve wasn’t tightened to a 2x4. He broke the 2x4 that was already there and wedge the valve to the wall which was still loose. U can literally pull the the valve toward the shower 2 inches. I had to secured the valve to a new 2x4 I install myself and tightened up the plate. Not to mentioned he didn’t even close the drywall to cut off. Giving 2 stars only because they were available same day. Poor quality and overpriced. Will not repeat any business with them. Service: Shower installation