Mustang Plumbing Inc

Problem 1: Found out our builder uses Mustang Plumbing. So glad my builder warranties everything. Whoever installed our bathtub plumbing did a bad job. Leaked everywhere. Wall, tile, and bathtub needed to be repaired. First team came and said "we don't have the tools, good luck with whoever comes next". Everyone is just doing a quick and bad job and letting the company or others fix their mistakes. One of the reasons why Mustand Plumbing is 3 stars. Problem 2: Our toilet has always been wobbly due to improper installation. Fixed with a wedge temporarily. Well guess what? It leaked. Turns out the wax has almost covered the outlet and when attempting to unclog the toilet water would leak out. Tile pieces were in the way of the screws and nails. Surprised I didn't find a beer can under there. I would never hire them, but can't choose my builders contractors. The attitude of the workers also doesn't help. Workers also tried to have a conversation with me and complaining/badmouthing women w

When I woke up this morning and found I had a leak in my roof about a year and a half after buying my home, I was a little worried about how much it was going to cost to fix. I called Mustang and told them the issue and they had a worker out here in less than an hour. Preston arrived and was very professional, down to earth, and quickly addressed the issue. He finished everything really quick, cleaned up the area, and even made sure to contact the builder and let them know all the repairs on the sheetrock should be covered under warranty. I truly appreciate Preston and his outstanding level of care for my repair. I’ll definitely be calling Mustang again for any issues or upgrades in the future. Great work Preston! Services: Plumbing pipe repair, Plumbing leak repair

I'm really bummed about this. The water for my refrigerator was installed slanted in my new build home. Mustang contracts with my builder and came out to fix it since Best Buy said they couldn't connect the water to my newly delivered fridge with the spout slanted like that. Mustang came and fixed the spout but there are huge holes in my drywall now. I'm no expert but I feel like this could have been done in a neater way. Now the spout is straight but I have to go through my builder warranty request process to fix this drywall. So much hassle when it was installed slanted in the first place. I'm deeply disappointed in this huge gash in my new house.