Temple Heating And Air LLC

So I have had one dealing with this company. My girlfriends land lord hired them to come find out what is wrong with the heat. She has been going on 3 nights and no heat. The lady who answered the phone for the business has no clue what’s going in. She can give NO straight answers. All she says is well I know there is other work orders ahead of yours. When we asked them why has no one reached out to inform us of this. Once again she has no answer. She then says she will call the technician for an estimated time and will call us back. Well. I surprise here, she NEVER called back. Very unprofessional, and they need someone to answer the Lynne who actually know answers or how to the answers. Not just leave a freezing person hanging in the wind. Thanks for the no show Temple!!! AVOID THIS PLACE

They are a great company, but couldn't help me this time because I needed a quick turnaround.

Left a leak when they installed my unit less than three years ago, which I had to pay to have brazed properly and freon added. Now they just replaced my compressor that failed, again less than three years old, charged me 4 hours when the tech was there for less than two. $740 for a part that's under warranty, and they won't respond to my message questioning their charges.