About
Keil Plumbing & Heating Inc in Richmond, Virginia is a full-service plumbing and air conditioning repair provider, specializing in all aspects of plumbing services, from bathroom remodeling to emergency repairs. With education and experience, their staff of skilled plumbers bring extensive knowledge to whatever project needs to be handled. They provide both residential and commercial services, as well as maintenance checks and energy-efficient solutions.
Ratings for Keil Plumbing & Heating Inc
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Reviews for Keil Plumbing & Heating Inc
We only show the 3 most relevant reviews to save you time.
I needed 2 hose bibbs (spigots) replaced as well as 2 shut-off valves installed for them and called Keil on the recommendation of a friend. They gave me a very accurate quote for the work and came out the next day to replace them. They worked around my schedule and were prompt on the arrival time. The technician was very professional and discussed some different options regarding the repairs. He then gave me the final cost for the work and did a really great job installing new piping, the shut-off valves and new bibbs. A+ experience overall! Services: Repair water fixtures, Outdoor plumbing system repair
Called them to diagnose leak in the bathroom. I mentioned the potential root cause. They checked the place and said nothing wrong and to get the root cause fixed. Well I wanted to ensure there was nothing wrong in the plumbing and that is why I called. But they charged me a whooping $95 for doing nothing for 10 mins and a response to fix the root cause. The price is outrageous. They would not even budge to reduce the price.The front desk service is even more horrible. She just threatens you to either pay or bear the consequences. Wow!! Will never employ them whatsoever. I do not want free service but I do not expect outrageous charges either. I would have gladly paid $25 to $30 but not $95. NEVER AGAIN!! In response to owner's comment: If these "hidden" charges were quoted to me the first time I called, I would have made an informed decision. Please be transparent with your customers. Also I do not like to waste anybody's time. My time is equally precious and so is my hard earned mon
Absolutely do not recommend. Keil replaced our kitchen faucet in 2018. In August 2021 and again in May 2022, the faucet became loose to the countertop. After extensive conversations with another plumber and Delta faucets, we learned that Keil did not follow the installation instructions that came with the faucet. As a result, Keil damaged the faucet beyond repair. As a one time courtesy, Delta was gracious to provide us a new faucet even though the faucet failed due to plumber negligence. After speaking with Brian at Keil, they now want to charge us another $260 to install the new faucet. The faucet failed due to their error and they are refusing to make it right. Keil is a company that doesn’t stand behind their work and we would not recommend them to anyone. Epic fail all around on their part. Service: Faucet installation
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Business Hours
| Sunday: | Open 24 Hours |
| Monday: | Open 24 Hours |
| Tuesday: | Open 24 Hours |
| Wednesday: | Open 24 Hours |
| Thursday: | Open 24 Hours |
| Friday: | Open 24 Hours |
| Saturday: | Open 24 Hours |
