Chandler Heating and Cooling

I cannot express my gratitude enough to this heating and cooling service. They saved the day when my AC broke down during a heatwave. Their prompt response and quick repair ensured that my family stayed cool and comfortable.

Don't get taken advantage of by this company who uses scare tactics and extremely overpriced units/labor with zero documentation around return policy. I called this company to have a tech look at my furnace yesterday and the tech claimed I had a number of parts that would cost thousands. He told me the items that were going bad, stressed the safety concerns, and ultimately suggested a new unit. Since the weather is extremely cold and my children and I had been without heat for 2 evenings, I felt obligated to put a deposit down for half of a new unit ($3860) and schedule the appointment the next day. I was able to mitigate the issue for the time being since the price was extremely expensive ($7800) for an 80% unit that likely cost the company $800. I tried to call early the next morning to cancel kindly asked to receive a refund however the GM talked over me, explained that there would be a 15% restocking fee ($1200) and that I'm obligated to pay that fee (paying a restocking fee on the

FRAUD COMPANY, DO NOT USE. This review will be long but worth your read if you want to save 15,000.00 dollars. TL;DR AC broke. Chandler contracts with Premium Home Services, a contractor who uses contractors. They were just salesmen trying to sell me a 15,000.00 system when I didn't need it because another tech came out and fixed it. DO NOT USE THIS COMPANY or Premium Home Services. Our AC wasn't working while running. We were looking for an HVAC company that could help as we are relatively new to the area and used Google Reviews to find someone. Chandler Heating and Cooling has excellent reviews, so we called. They offered a membership that could pay for any other HVAC-related issue for the next year for 179.00. Having someone come and look at our problem would cost half that, so I agreed. This is where it is evident deceit and fraud are going on here. Chandler uses a contract with a company called Premium Home Services. Premium Home Services then contract with HVAC compani