Home Services at The Home Depot

Do not use home installation services, hired them for garage customization and installation project, they took 6 months to install, still pending a few things. Really bad customer service, installers didn't show up on the day of appointment 2 times. Endless phone and email follow ups no response or answer, false promises even by their management. I would not recommend HD installation service at all, dont get trapped plzz..

Terrible customer experience for installations!!!! I have been using home depot for quit some time and i almost did transactions worth of close to 5k$. I had a very bad experience recently in my recent project. We made up my mind to buy and install 11 internal doors from Home depot and we paid for measurement services. Home depot installation services took measurements on 03/6 and they told the measurements would be in by next day. Since 03/7 i called Home depot Door section many times and i also visited the HD 2 times but i only got a response from them on 03/16 saying the measurements were in. They promised to do this in 1 day but it took 11 days for the measurements to be in. I have a time constraint for my project and i lost 10 days. As i had a bad experience ( broken service promise ) , i decided to not to go ahead with them for installation and asked them to see they can make up my lost time by allowing me to order the doors with the measurements they have. They said they cannot