Platinum Mechanical

Our hot water heater had been intermittently not producing hot water. Given its 25 year age I decided to have it replaced. I requested estimates from 3 companies and all were able to have someone at my place within a couple hours of my call. Platinum was the first and also the most friendly and welcoming of my questions. Before they left they mentioned that they would do their best to price match any competitor. After deciding to go with them they had a crew at my place with a new tank that afternoon. I know it all depends on how busy they are, but having a new tank installed in just over 6 hours after i first called was certainly unexpected! The install crew was very professional and considerate of my house. Even removing and installing such a bulky item as a hot water heater there were no inadvertent dings to and walls or doors. I inspected their work and it was all very well done and to code. The inspector that came the next day was equally complimentary. I will likely need a new fu

Levi and Cameron were awesome! I had my water heater replaced which should have been simple but turned into a major project in my old home. They also found a leak in my shower that they resolved while they were here. I cannot express my appreciation enough for the thoroughness and gratitude for staying all day to resolve my plumbing issues. Highest praises to these gentlemen, highly recommend! Services: Water heater installation, Plumbing leak detection, Faucet repair

Levi and his apprentice were great. They got the job done quickly and gave me some tips on how to keep the issue from happening again. Unfortunately the price was EXTREMELY high at $750 to replace a valve that was pretty easy to get to and took an 1 hour to replace. I am 20 minutes out of Spokane so not sure if their “out of town” dispatch fee added a substantial amount or not. But in the end I decided to not get other quotes.