Dick's Electric Co

I’m a home owner looking for service. A tree branch fell on my power line and knocked my power out. I called inquiring about an electrical tech to come to my home to take a look at my power line and give me an estimate on fixing it. The guy who answered the phone continued to talk to me about me paying my bill with We -Energies saying if I didn’t pay my bill my power would be out and I have to call we energies. I’ll just it’s because I’m black since he assumed I didn’t pay my bill. The proper thing to do was to ask me what was the problem. I hate to have to tell someone how to so their own job. FYI I already talked to We-energies In which who suggested I call an electrician.

Dick was nice in our conversations with him but had a difficult time with follow through. We made an appointment to get power back to our garage but when the day of the appointment came, no one showed up. We called him and he apologized but said that he was busy working on a much bigger project and he should not have taken this on. He made a referral to someone else but the number he gave was disconnected. Now after waiting for this appointment, we are back to square one trying to find someone else to help with this process.