O & W Heating and Cooling llc, ac, heat pump, furnace and water heater repair service

Called to have water heater replaced. Called O&W. Sent pictures of the water heater and they were unsure of the ventilation system of the heater. Scared me into thinking I had a real situation on my hands. Told me I had to hire a chimney specialist to look at my set up. To add insult to injury they refuse to do the job. Contacted a chimney specialist and sent the same pictures. Told it was perfectly fine and tell A&O this. The specialist had worked for the company in the past and knew them. Told me to give his name and that they could called him. I called back, left message, and information. They blew me off and never called back. Called another plumber, sent same pictures and was told no problem. Came following day had job done in 1 1/2 hours. Either this company does not have enough experience, or they are only interested in the easy quick buck jobs. This would make me nervous if I was going to use their services.

The owner is a master of his craft! Very knowledgeable and experienced, showed me the source of my problem and explained why it happened. He went above and beyond expectations! If you’re looking for someone, reliable, experienced, and good value - this is the business to call ! Services: Thermostat repair, Repair HVAC

Plumber did not want to work with my manufactures warranty; made excuse after excuse, after excuse for not wanting to work with manufacture warranty. He did not even want to speak with The manufacture warranty department personnel.