FACT HVAC

Our 3 year old Trane system was not keeping our home well balanced. Many hot and cold spots. These guys came out and did a detailed analysis of the system and current balance and offered a reasonably priced approach to balance the system. Install was on-time and professional. Home is well balance and everyone is happy and comfy! They Rock! Services: HVAC system repair, HVAC duct & vent repair, HVAC duct & vent installation

I can’t recommend FACT HVAC enough. They are honest and transparent with their prices online so of how much their systems will cost, and will be happy to give you an accurate quote over the phone. In my most recent experience, Richard, the HVAC specialist/technician was able to help diagnose and and figure out the problem and was very communicative but also helpful to explain how to prevent the problem in the future. The receptionist who works at FACT HVAC, also deserves 5 stars. She is super helpful and always willing to schedule an urgent appointment if something urgent is needed like an A/C unit is not working. Her name escapes me now, but I really wanted to thank her as well. Services: HVAC system repair, HVAC system maintenance, Repair HVAC, Install AC

These people were the absolute worst people to ever work with, they do not return calls. When you do get someone on the phone they gaslight you and tell you it is not their fault. They did work replacing my coils in Feb/March time of 2023. They tried to charge me for things that they did not perform 175 for access to the attic. When I called them out about it the technician didn't even know what that charge was for and had to call the office to figure it out it was finally removed. Fast forward to April time and when I turned on the system nothing worked. When I talked to Mike at the company he told me to contact the warranty company I did. After a week they never called to setup service I had to change providers with my warranty company the new company came out and determined these guys didn't fix the problem in the first place. They were re-dispatched out and then I was informed that in the last week they no longer word with my warranty company. DO NOT USE THESE people especially if