Joe Cool HVAC

Just had my 2nd HVAC/Furnace installed by Joe Cool HVAC (2 different houses) and once again they exceeded my expectations. Joe gave several options prior to ordering the equipment and gave great advice and didn't try to push the higher end systems if he didn't believe we needed it or provided any additional value. During the installation Joe and Ken were very professional and efficient. A few days later the town inspector even commented how clean the install was and mentioned that this installer always did quality work. Anyway, I can't say enough about Joe Cool HVAC. I HIGHLY recommend them. Services: HVAC system maintenance, A/C system maintenance, Installation, Heating system installation, Install thermostat, Install AC, Heating system maintenance

Joe and his team are phenomenal! We had some issues show up after we purchased our home last fall. Joe's team had done the inspections prior to purchase. They returned to do the repairs and were more than fair about settling on the cost. These guys are honest, fair and do quality work. They don't try to upsell with doomsday predictions about you system. They will work with you to make the the best decisions for YOU, not for them. You just don't get service like this at very many places so these guys are really pretty special. I highly recommend! (Note: I had discussed our system with another HVAC company and they were telling us how badly our entire system needed replaced and were trying to talk us into spending 10s of thousands. Their salesman even went so far as to tell me that hot air rising up to my 2nd floor from downstairs was a myth! Ridiculous!) Service: Repair HVAC

The technician was clueless about the issue (water leaking due to condensation) and then called his boss to explain the issue to get some suggestions on what it "could be". After speaking to him for a while, he suggested to get a quote for coil replacement ($3000+) or entire HVAC unit replacement ($10,000+). I was shocked and explained but the unit is only 4-5 years old with brand new construction and he said it doesn't appear good. Got second opinion from different company and they fixed it just by cleaning the drainage line and putting some more refrigerant to prevent icing on evaporator coil (< $250). All in I have heard all good reviews for Joe cool from my friends but my experience was not very good unfortunately.