Handyman Connection of Blue Ash

"Little" Derek, as they call him, came to give an estimate on repairing our deck. He got under the deck and inspected the entire thing, saying that the foundation was good and only exterior cosmetic work needed to be done. We hired the company for the job based on that assessment. We were told that a team of 2-3 builders would take 3-5 days to complete the job, and that labor costs would be higher because they would need to use a ladder for the job. On day one a single builder, Austin, arrived and didn't even know what the job was, despite having the details on his phone. According to the side of his van, he was a tile and flooring guy, not a deck guy. He never once used a ladder. Over the course of five days, he never arrived earlier than 10am and never stayed later than 3 pm. At the end of day five, he declared the job finished. He was not even halfway finished according to the work order, and he left a huge mess behind, including the pile of old wood in the middle of our driveway. A

This is an exemplary Handy Man Connection (Blue Ash)! They were one of the few places that would tackle installing an automatic gate opener. To start, Randy, who came out and estimated the job was great. He put a lot of time and energy finding the most appropriate opener for our needs. I will say the first guy to come out and work on the project was not so good and made a few mistakes. Bianca in the office was very responsive when I called about this. She has been wonderful to work with . The “star”, however, is Earl who came out to fix the mistakes made. He is so Knowledgeable and really worked to figure some peculiarities out with the project. He was very patient with me who has 1002 questions. He came out a couple times as he/we worked to get the opener up and running and all the kinks out. Between his knowledge and personality, we loved enjoyed having him at our home.

Anthony Lee was great to work with. He was polite, efficient, and collaborative in helping me address a couple of additional issues. He installed a security camera for me and made sure it was positioned correctly and took steps to ensure it could not be tampered with. I would definitely use him again. Service: Home maintenance & repairs