Hadley Heating & Air LLC

I wouldn’t use this company. They installed a mini split unit for me in June of 2020 in my music studio I built in my house. It did not work for 4 months. I also paid 5k for the unit. They would come back 2-3 times per week to try and get it going. It would work for a day and stop. They replaced it 2 different times among a lot of other trial and error solution. Twice the room flooded where the unit is. It finally started working properly in sept of 2020. Come to find out the drain they used goes into the washing machine drain. At one point the drain came out of the box and has been dripping down my wall. My wife told them that the washing machine may have wiggled it out. So they came out and put a piece of tape on it and charged her $89 because it wasn’t their fault it came out. And now I have a hole in my wall as well. However, it is their fault, because it was poor installation from the beginning. I asked for my money back in the beginning when I was without ac in the space where I

Put in an appointment for service call and they were out the next day to fix the issue. Josh and Joe gave suggestions on how to prevent further issues.

I was very impressed with the responsiveness and timely install of my new unit. The office was quick to respond when I fist contacted them about concerns with my unit. The morning after my call, the service crew came out and identified the problem and talked me through best options. They installed a new unit at 9am the following morning. I asked a lot of questions and they were patient and understanding throughout the entire process. They went above and beyond to help me out. Given all the supply chain issues and labor shortages, I was incredibly impressed with Hadley. I would recommend this firm to others. Service: Install AC