Comfort Monster Heating & Air

My 25 year old furnace finally bit the dust. I called Absolute Comfort initially as a 2nd opinion to confirm what I already knew. Shane did a thorough inspection and confirmed the heat exchanger was completely rusted and was a carbon monoxide risk. Due to the age of the furnace and the accompanying 29 year-old A/C, I decided on a full replacement. Alex Determan came out and presented 6 options that included generous discounts. I was very pleased to see the price range included the number I had in mind right in the middle. I picked a Trane system on the higher end of the spectrum. Alex got the order placed and Rob started work first thing in the morning 2 days later. Everything was working great just in time for the cold snap that came over the following weekend. My initial impression of Absolute Comfort was formed 3 years earlier when my local business was renewing its lease. The landlord sent Absolute Comfort out to evaluate the HVAC system to determine the life of the aging system. R

Have had a great experience with Absolute Comfort. I had a new system installed March 2018 - their bid was the lowest by several hundred dollars including the longest parts and labor warranty for the system. Alex scheduled the installation for 2 days later and installation by Robert was completely painless. Air conditioner worked perfectly until the (old ie not installed by Absolute Comfort) water pump that pumps condensation away from the system became clogged with gunk during those 90 degree days in May 2018. Alex and Robert were able to come clear the clog within ONE HOUR of my call at no charge. And again, this was on a 90 degree day so they were very busy. I confidently recommend Absolute Comfort!

Absolute Comfort installed 2 new Trane variable speed AC/furnace units at our residence along with new smart thermostats. They were very prompt to give estimates and to arrive for the installations. Quality of the work was top notch. Minor issues with our earlier units were corrected with the new installation at no extra cost. There was no damage to our property and they cleaned up well after completion.