Bell Mechanical Services

This company doesn’t even deserve a 1 star! They have done a horrible job ever since they installed our AC unit in our new build home (Beazer) Our house was extremely humid (75%-80%) making us get mold in random places. We called Bell mechanic and they sent a technician who clearly didn’t know what he was doing. After spending 1 hr looking at our unit he said there was NOTHING wrong and that the house was humid because that’s how it was outside (a total joke) We then called a different company to come inspect and they said Bell Mechanical had done a disaster when they installed our unit and there was so much that needed fix, for starters they didn’t seal the system all the way making cold air escape all over the attic(no wonder was my electric bill was so high) They aLeo installed the Damper inside out making it stay open 24/7 which was letting all the humidity from outside in. Please do yourself a favor and run away from this company. If you are building a home ask who their contract

Horrible. The ac in my new build home has now stopped working twice since we moved in December. The first time this May, I called a Thursday requesting service and they put me down for Tuesday. The tech that came said the issue was a faulty part that they don’t have in stock (why they dont have backups is beyond me) and would need to be ordered and another tech come back. The part was ordered and wouldn’t come in until that Friday afternoon, therefore they couldnt send someone out until the following Tuesday, because that Monday was memorial day. Mind you, me and my children are sitting in a hot home that entire time. My builder was able to talk to them so they could come sooner and they came Friday morning instead. My ac was fixed by the tech that came that morning and no issues. Now not even 2 months later in the extreme heat of July, my ac breaks again. I call to schedule on a Friday and get told someone will be out Monday afternoon (today) and i just got a call to reschedule tomor

HVAC tech listened closely to my concerns and fully answered my questions regarding my HVAC equipment. He performed the warranty work as requested with no charge to me or my builder. He wore shoe covers while walking on the carpet. I recommend Bell because of their excellent customer service ethic and their friendly/responsive dispatchers.