Parker Power Systems

We have a Kohler home generator and Parker Power always provides quick and great service.

I bought a generator and Parker had an electrician install it for me and they did a great job, but what got me to write this review is about 3 months after it was installed Richard from Parker called me out of the blue and said we have an indication your generator is not working because of an alarm and it sounds like you have a natural gas problem.He said if you like I can walk you through this and see if we can correct it on the phone. He asked if I have had any gas work done lately and I told him we just had a pool heater put in. He said we better check and see if they turned the gas off at the generator they usually do this to perform a pressure test for the inspector. So while he stayed on the phone I walked out there and sure enough it was off. He said there will be air in the system but he told tell me how to bleed it out, I did it and the generator started right up. He said I got a green light on this end so you are good to go. He must of stayed on the phone with me for at least

Edited review: Although I had a bad customer service experience with this company the owner reached out within an hour & did everything he could to make things right. I was very impressed And have more confidence that what I experienced is not the norm